Returns & Exchanges
At Elevate, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Our streamlined process ensures that finding your perfect fit is as effortless as wearing it.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging and attach the prepaid shipping label provided via email.
Ship It Back
Drop off your package at any authorized carrier location; we will track the shipment automatically once it is scanned.
Receive Your Refund
Once our quality team inspects the returned garments, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing